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NuTrend Enterprises (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a consultation, or engage with our services. By using our website or services, you agree to the practices described below.

Information We Collect

We may collect personal and non-personal information in several ways:

  • Personal Information: When you contact us for a consultation, request a project quote, or purchase our products and services, we may collect details such as your name, company name, email address, phone number, mailing address, and payment details.
  • Non-Personal Information: We may collect technical data such as your browser type, device information, IP address, and pages you visit on our website. This information helps us understand website performance and user behavior.
  • Project Information: If you request a custom solution, we may collect operational details about your facility and production processes to design and manufacture suitable equipment.

How We Use the Information

The information we collect is used to:

  1. Respond to inquiries, provide quotes, and deliver products or services.
  2. Process payments and maintain accurate billing records.
  3. Improve our website functionality and customer experience.
  4. Communicate with clients about projects, updates, and service details.
  5. Ensure compliance with safety, quality, and legal standards.
  6. Send marketing or promotional materials when you have opted in to receive them.

Sharing of Information

We respect the confidentiality of your data and do not sell, rent, or trade personal information to third parties. We may share information in the following circumstances:

  • Service Providers: With trusted partners who assist us in delivering products or services, such as shipping companies, payment processors, or IT providers.
  • Legal Obligations: When required by law, regulation, or court order, or when disclosure is necessary to protect our rights, safety, or property.
  • Business Operations: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business transaction.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Project-related records may be stored longer for warranty, compliance, or operational reasons.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include secure servers, encryption, firewalls, and restricted access to sensitive information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to enhance the browsing experience and analyze site usage.

  • Cookies: Small files stored on your device that help us recognize repeat visitors and save preferences.
  • Analytics: We may use analytics tools to understand visitor behavior, improve content, and optimize performance.
  • Opt-Out: You can adjust your browser settings to block cookies or alert you when cookies are being used. Note that some website features may not function properly if cookies are disabled.

Your Rights

Depending on your location, you may have the following rights:

  1. Access: Request access to the personal data we hold about you.
  2. Correction: Request corrections if your personal information is inaccurate or incomplete.
  3. Deletion: Request deletion of your personal information when it is no longer necessary for the purposes collected.
  4. Restriction: Request limits on how your data is used under certain circumstances.
  5. Portability: Request a copy of your personal information in a commonly used format.
  6. Withdraw Consent: Withdraw consent to marketing communications at any time.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will delete it promptly.

International Users

If you access our website from outside the United States, please be aware that your data may be transferred to and processed in the U.S., where privacy laws may differ from those in your country. By using our services, you consent to this transfer and processing.

Third-Party Links

Our website may contain links to external sites. NuTrend Enterprises is not responsible for the privacy practices or content of third-party websites. We encourage users to read the privacy policies of any sites they visit.

Marketing and Communications

  • We may send you promotional emails or newsletters if you have opted in to receive them.
  • You may unsubscribe at any time by following the instructions in the email or contacting us directly.
  • Even if you opt out of marketing, we may still send you service-related communications, such as invoices or project updates.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are made constitutes acceptance of the revised policy.

Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us: